Customer Help

FantasyIQ Q&A

Use this when you are setting up a league, signing in, switching leagues, or checking why ESPN refresh is not loading.

Where do I find my ESPN league ID?

Open your ESPN fantasy league in a web browser. The league ID is the number after leagueId= in the URL.

Where do I find my ESPN team ID?

Open your team page or roster page in a browser. The team ID is the number after teamId= in the URL.

Do I share my ESPN password?

No. FantasyIQ does not need your ESPN password. Public ESPN access is used for league profile reads.

Why does my ESPN league need to be public?

ESPN blocks private league data from public reads. Public league access lets FantasyIQ read teams, available draft state, and league settings.

What is my dashboard access code?

It is the FantasyIQ code from your setup email. It is not your ESPN password and it only unlocks your FantasyIQ dashboard.

How do multiple leagues work?

Your Season Pass includes up to three ESPN leagues on one dashboard. Use the active league selector at the top of the dashboard.

What if my league is half-PPR, standard, double flex, or superflex?

Enter your ESPN league ID and season. FantasyIQ auto-detects scoring, team count, flex, superflex, bench, and draft rounds, then stores them with that league profile.

How do I create my password?

Open the create-password link from your setup email, enter the FantasyIQ access code once, then choose the password you want to use going forward.

Why does the dashboard show a demo?

Click Sign In and use the email from checkout with your password, or unlock once with the setup access code. FantasyIQ will restore your customer dashboard and keep it unlocked on that device.

What should I do before draft day?

Open each league, confirm the active league name, review Schedule IQ, and run a mock from several draft slots.

How should I use Schedule IQ?

Filter by position, isolate early-season or playoff weeks, and sort by easiest or most brutal stretch before drafting, trading, or setting waiver priorities.

Can I add a fourth league?

Yes. The first three leagues are included. After that, the dashboard plus button opens the $5/year add-on and automatically credits your account after checkout.

How do I manage billing?

Sign in, open the Account tab, and click Manage Billing. Stripe opens a secure portal for payment methods, invoices, cancellations, and renewal settings.

How do refunds work?

Check the refund policy linked from the site footer. If ESPN public access prevents your league profile from working, contact support.

Does FantasyIQ handle league dues?

No. MyFantasyIQ is fantasy football decision software only. We do not collect buy-ins, hold prize pools, process payouts, or run paid fantasy contests.

How do I share product feedback?

Use the new customer feedback survey. It takes less than two minutes and helps prioritize fixes and improvements.